[00:00.000 --> 00:13.120]  Hello, I'm Konstantinos Papadimitriou, I'm the web developer and analyst from GeForce
[00:13.120 --> 00:15.920]  Open Technologies Alliance.
[00:15.920 --> 00:26.240]  I will show you how we combine easy appointments with GC for online appointment management.
[00:26.240 --> 00:43.360]  In Covid, a lot of private and public services switched to online appointments, most of them used closed source or services for the online part.
[00:43.360 --> 01:02.080]  At GeForce, we adapted the easy appointments, which is an online software platform for appointment management and CC, an online open source meeting with audio and video,
[01:02.080 --> 01:13.600]  and combined them into a seamless integration for booking an appointment that will take place online rather than physically.
[01:13.600 --> 01:24.560]  About our organization, we established in 2008, we are a non-profit organization and also we have
[01:24.560 --> 01:33.200]  officers, holders, universities, research centers and public beneficial organizations.
[01:33.200 --> 01:45.920]  Our objectives are development and promotion of open standards, open software, open content, open data, open government, open educational resources,
[01:45.920 --> 01:55.360]  active common license of open material and design technologies, and also open hardware and design.
[01:55.360 --> 02:02.240]  We contribute to openness in education, in public sector and also in private sector.
[02:02.240 --> 02:12.880]  And we have thematic working groups on open software and open standards, open technologies and education, open governance and open data,
[02:12.880 --> 02:25.680]  open design, open hardware, wireless networks, information, system security and personal data protection, and also innovation and entrepreneurship.
[02:25.680 --> 02:33.840]  Well, the easy appointments part, it's a web application for appointment management.
[02:33.840 --> 02:41.920]  It has a very easy installation on a web server and also configuration is simple.
[02:41.920 --> 02:49.600]  Users can use it directly without having to install any applications.
[02:49.600 --> 03:03.280]  The operation is using a web browser and it works on a computer, on tablet or mobile phones since the design is responsive.
[03:03.280 --> 03:10.560]  It's a really simple and fast operation, optimized without unnecessary options.
[03:10.560 --> 03:16.720]  Also, easy to use environment for managing the appointments from the service side.
[03:16.720 --> 03:25.280]  It supports over 25 languages and also since it's open source anyone can contribute more languages.
[03:25.280 --> 03:33.680]  It's written by Greek developer Alex Cellegidis, which actively continues the development.
[03:33.680 --> 03:45.440]  It's open software, open source, and also it has already hundreds of installations around the world.
[03:45.440 --> 03:53.600]  It's written in PHP, it requires PHP 7.4 or above.
[03:53.600 --> 04:03.040]  It uses MySQL or MariaDB for the database part, runs on NZINX or Apache web server
[04:03.040 --> 04:09.840]  and uses PDO extensions for JSON, MbString, OpenSSL and PDO.
[04:09.840 --> 04:16.400]  It's a developer friendly with clean source code.
[04:16.400 --> 04:25.440]  And now the JITZY part. JITZY is a set of open source projects that allow easy teleconferencing.
[04:25.440 --> 04:32.080]  It's written in Java and JavaScript. It's compatible with web by RTC.
[04:32.080 --> 04:42.400]  JITZY video bridge transmits video and audio to all participants separately rather than combining them first.
[04:42.400 --> 04:46.160]  And of course it's open software.
[04:46.160 --> 04:57.120]  The platform now, on the first page, if the text seems Greek to you, actually it is Greek.
[04:57.120 --> 05:05.920]  In the first menu, the user can select the service he wants.
[05:05.920 --> 05:13.120]  After that, he selects a specific agent or any available from the service.
[05:13.120 --> 05:22.720]  And finally, some information appears about the selected service, the duration of the appointment.
[05:22.720 --> 05:30.800]  On the bottom, you can select also the interface language.
[05:30.800 --> 05:37.360]  We added the part that you can also arrange an online appointment.
[05:37.360 --> 05:47.200]  That's why maybe it's the same service, but rather than physically, you want to do it online.
[05:47.200 --> 05:56.640]  On the second step, you choose the available dates and times of the service you choose.
[05:56.640 --> 06:06.240]  Or if you select a specific agent, you see his availability or any other agent available.
[06:06.240 --> 06:10.400]  You will see the calendar here.
[06:10.400 --> 06:19.200]  In the third step, the user inserts its information, first name, last name and email.
[06:19.200 --> 06:24.560]  Which in this email, he will receive the details of the appointment.
[06:24.560 --> 06:31.360]  And also the option to change or to cancel the appointment.
[06:31.360 --> 06:45.200]  The fourth step, you view the user views all the details gathered for the appointment.
[06:45.200 --> 06:56.560]  And finally, when he submits the appointment, two emails are, he sees confirmation messages on the browser.
[06:56.560 --> 07:10.720]  Also, the system generates two emails, one for the user with details and also from the selected agent to the selected service.
[07:10.720 --> 07:20.560]  The email he receives, again, the confirmation, the details and also in case it's an online appointment,
[07:20.560 --> 07:31.760]  the location on the location field, it will appear the unique video link to the GC service.
[07:31.760 --> 07:45.120]  Also, the user will receive an as an attachment and an ICS file, which he can import it to the calendar.
[07:45.120 --> 07:58.480]  From the administration side, the agent sees all his meetings with information in an easy management environment.
[07:58.480 --> 08:14.080]  Also, you have roles in the system, so you can have directors of the service, which they will see all the appointments.
[08:14.080 --> 08:19.280]  Some technical details about our prototype.
[08:19.280 --> 08:30.880]  We did minimal changes to the appointments source code, so it will be also easy to use it.
[08:30.880 --> 08:39.440]  If the administrator doesn't set a physical location of a service because it's a service,
[08:39.440 --> 08:46.640]  so you say the appointment is on this address or this building, this office, if this is empty,
[08:46.640 --> 08:56.800]  then the changes we did, they generate a unique GC link using the appointments house.
[08:56.800 --> 09:05.440]  Each appointment has a unique house in the database, so we use this also as a link for the conference.
[09:05.440 --> 09:12.400]  We used the native location field to store the GC link.
[09:12.400 --> 09:19.360]  We added the location field in the email the user receives.
[09:19.360 --> 09:24.560]  And administrators on settings.
[09:24.560 --> 09:33.360]  We also wanted to show some text with information on the home page, which wasn't an option in easy appointments,
[09:33.360 --> 09:38.960]  so we also added this, and we wanted to change also the appearance.
[09:38.960 --> 09:51.920]  So we inserted a CSS file, which from there you can change colors and some design of the pages.
[09:51.920 --> 10:03.200]  The source code is available on the GitHub you see here.
[10:03.200 --> 10:09.200]  And that was our project. Thank you for coming.
[10:09.200 --> 10:19.200]  Does anyone have any questions?
[10:19.200 --> 10:23.200]  Once further information?
[10:23.200 --> 10:25.200]  Yes.
[10:25.200 --> 10:33.200]  I understand that this is a fork from the official easy appointment. Yes.
[10:33.200 --> 10:49.200]  So how do you manage with the new versions? Do you provide something like an automatic combination to add some touches to the main project?
[10:49.200 --> 10:57.200]  This is a prototype. We spoke with a developer of easy appointments. He has a system for plugins,
[10:57.200 --> 11:03.200]  so it could be written as a plugin to easy appointments.
[11:03.200 --> 11:15.200]  At the moment, no, you change the actual code. That's why also we wanted to make minimal changes.
[11:15.200 --> 11:23.200]  Thank you, Konstantinos. That was fantastic.
[11:23.200 --> 11:47.200]  Thank you.