In this talk, Andrea, a product specialist for documentation at Agen, shares how their company uses Grav, an open-source flat file content management system, for their internal and external documentation. Agen is a financial technology platform with over 2,000 employees and offices across the world. They use Grav to unify their documentation efforts and allow for collaboration and contribution from both internal and external sources. Andrea discusses the technical aspects of their Grav implementation, such as code organization, quality assurance, and customization. They also highlight how people collaborate and create content using Grav, both internally and externally. Andrea mentions the challenges that come with company growth, such as content ownership, broken links, and finding relevant content quickly. They also discuss their collaboration with the open-source community and their future plans to scale consistently across different platforms. The talk concludes with a Q&A session where Andrea answers questions from the audience.